What aspect of warehouse operations does order management primarily focus on?

Order management primarily focuses on the processing, tracking, and fulfillment of customer orders. This involves overseeing the entire lifecycle of an order, from the moment a customer places it through to delivery and confirmation of receipt. Order management ensures that the right products are available at the right time and place to meet customer demands effectively.

This process encompasses a range of activities such as order entry, verification, picking, packing, shipment, and communication with customers regarding order status. A well-functioning order management system is critical for maintaining customer satisfaction and optimizing warehouse operations, as it directly impacts the speed and accuracy of order fulfillment.

In contrast, other aspects mentioned, such as inventory forecasting, employee training, and maintenance schedules, address different operational areas and do not focus directly on the order process itself.